How to use BSNL Mobile App

BSNL Mobile app hosts a variety of services provided by BSNL. After installing the app, its UI looks as under

Click on the "Accounts" section to add your BSNL Landline/ FTTH number. The Screen looks as under:

Click on the "Add Account" button

Select Landline in Services, then enter your city STD code and your fixed Landline/ FTTH number, and finally click the Submit button

The new account will be added as shown below:

Now move to the home screen

Select Usage and then select Broadband.

Select the Account

Select Broadband. It will ask for Landline/ FTTH user ID. Enter the ID and Submit

The app will show the usage as under: 

New FTTH Application Form

         
           To Download the application form new FTTH connection, click here

BSNL GO GREEN INITIATIVE

BSNL Launched GO GREEN INITIATIVE

Offers Loyalty Reward Points to Customers

Every small 'GREEN' step taken today would go a long way in building a greener future and that each one of us can work towards a better global environment.

Under this initiative BSNL is encouraging its customers to “GO-GREEN “ by subscribing telephone bills on “ Email “ . This will reduce the consumption of paper inprinting the telephone bills and delivery of bills on cost efficient automated channels basis thereby building awareness and consciousness of environment protection.

India’s most trusted Telecom brand Bharat Sanchar Nigam Limited (BSNL) offers 10 Loyalty Reward Points to BSNL Landline and Broadband customers who opt for getting their bill through "E- mail Only" option and also Hassel free immediate receipt of telephone bill through "EMAIL".

How to get Landline / Broadband Telephone Bill On E-Mail

·         Activation by Customer by Sending  SMS at 53334

Customer can  send SMS to 53334  with following format.

EMS _<Billing_Account_Number> _<Email_Id>

 e.g. EMS 9000876534 abc@test.com

·         Customer can log in to web self care portal http://selfcare.ndc.bsnl.co.in and place their  request for getting telephone bill on “Email only “ option  .

Procedure – Click on active Account Number in My Account section. Then Choose Email option from dropdown list in billing preference and press “Submit Request” button.

·         Customer can approach Customer Service Center and give request for "Email only" option.

·         Customer can approach BSNL Call Center by dialing 1500 and register number for e-bill.

FTTH Overview

Fibre to the Home (FTTH) is a unique technology being deployed by BSNL for the first time in India. The fibre connectivity having unlimited bandwidth and state of the art technology provides fix access platform to deliver the high speed broadband from 256 Kbps to 100 Mbps, IPTV having different type of contents like HDTV and future coming 3D TV and range of voice telephony services. It provides a comprehensive solution for the IP leased line, internet, Closed User Group (CUG), MPLS-VPN, VoIP, video conferencing, video calls etc whatever the services available on the internet platform, bandwidth on demand can be delivered by this connectivity to the without changing the access fibre and home device. Customer will get a CPE called Home Optical Network Termination (HONT) consist of 4X100 Mpbs Ethernet ports and 2 normal telephone ports. Each 100 Mbps ports will provide broadband, IPTVs, IP Video call and leased line etc as required by the customers. Customer will get power back unit having full load backup of four hours and normal backup of three days. This power backup will be AC input and connecting to the HONT on 12V DC.

Top-up your BSNL Broadband Plan with FUP( Fair Usage Policy)

         


 FUP Topup

FUP Activation Tutorial

 If you are using BSNL DataOne broadband connection, you might be aware of its unlimited plans which claim to provide unlimited Internet data usage for users.
          Actually all BSNL DataOne unlimited plans allow you to browse on Internet and download data on high-speed but when you cross the FUP limit as per the plan, your Internet speed is automatically reduced. You can still browse on Internet and download files but you'll notice a huge speed drop.

The page is having a button : UPGRADE. Since you need high-speed, you can purchase more GB of data by clicking on UPGRADE button.

The UPGRADE button launches a new page containing various options to add additional data transfer quota at higher speed along with their charges details.

The available options were as following:

2 GB for Rs. 50
5 GB for Rs. 100
10 GB for Rs. 150
20 GB for Rs. 250

Select the desired quota option and clicked on [Go] button and it showed the successful message:

Dear Customer

Thanks for choosing speed restoration plan.

You will be charged in the next bill...

Please restart your modem to browse with higher speed as per your plan.

Restart the modem, the broadband plan speed was restored to original high-speed.

Download BSNL Mobile App

Download the BSNL Mobile app at the following image

Pay Bills Online

You can view and bills by registering at the following link

BSNL Portal

Manage your FTTH Account via Selfcare Portal

To manage the BSNL FTTH Account click at the following Image

Selfcare

After registration you can do the following

* View Bills

* View/Redeem Loyalty Points

* Check Broadband Unbilled Usage

* Update Profile

* Track Orders/Complaints Online

* Change Broadband Password

FTTH Speedtest

You can check the BSNL FTTH speed at the following links

1)  www.speedtest.net

2)  www.speedtest.net.in

Register Email & Mobile

Click here to register your mobile number and email id for BSNL bills 

Broadband Internet Service on FTTH

S. No.	Particulars	Tariff in Rupees
1.	Activation/Installation charges	500.00
2.	ONT Security Deposit *	1000.00 (Refundable)#
3(A)	ONT Charges (When taken on Rent) in Rs.
	i) ONT Charges per month	150.00
	ii) ONT Charges per annum	1800.00
3(B)	ONT along with ADSL WiFi Modem charges
	i) Rental per month	200.00
	ii) Security deposit charges(refundable)	1500.00
4.	Outright Purchase of ONT MRP. Charges in Rs. (Inclusive of VAT/Sales Tax & warranty/AMC upto 5 years ) ##
a.	ONT Configuration-A Type	Rs. 12000
b.	ONT Configuration-B Type	Rs.14500

* Security Deposit: A refundable Security Deposit is to be taken for the ONT Type A or Type B which is to be refunded on return of the ONT in working condition. 
# 1. Security Deposit shall be Rs 500 if the subscriber Pays For plan Charges of 6 months in advance 
   2. in case of annual payment option security deposit is completely waived off 
## Customers can use their own purchased ONT from market,subject to interoperability with BSNL OLT 

Exclusive Broadband Plans for FTTH

S.N.	Particulars	FiBro ULD 3999	FiBro ULD 5999	FiBro ULD 9999	FiBro ULD 16999
1	Bandwidth (Download Speed)	upto 10 Mbps till 200GB, 1 Mbps beyond	upto 20 Mbps till 300GB, 1 Mbps beyond	upto 50 Mbps till 400GB, 2 Mbps beyond	upto 100 Mbps till 600GB, 4 Mbps beyond
2	Applicability	All Users	All Users	All Users	All Users
3	Fixed Monthly charges (Rs)	3999	5999	9999	16999
4	Annual payment option (Rs) [11XFMC]	43989	65989	109989	186989
5	Two Years payment option (Rs) [21XFMC]	83979	125979	209979	356979
6	Three Years payment option (Rs) [30XFMC]	119970	179970	299970	509970
7	Download/Upload limit (GB/month)	Unlimited	Unlimited	Unlimited	Unlimited
8	Free E mail IDs/Space (per E-mail ID)	4/5MB	4/5MB	4/5MB	4/5MB
9	Static IP address (on request)	One Free	One Free	One Free	One Free
10	Security deposit (Rs.)	One month FMC	One month FMC	One month FMC	One month FMC
11	Minimum hire period	One month	One month	One month	One month

The services over FTTH:

Basic internet Access Service controlled and uncontrolled from 256Kbps to 1000Mbps. 

• TV over IP Service (MPEG2).
• Video on Demand (VoD)(MPEG4) play like VCR
• Audio on Demand Service
• Bandwidth on Demand (User and or service configurable)
• Remote Education
• Point to Point and Point to Multi Point Video Conferencing, virtual classroom
• Voice and Video Telephony over IP: Connection under control of centrally located soft switches
• Interactive Gaming
• VPN on broadband
• Dial up VPN Service
• Virtual Private LAN Service (VPLS)

BSNL FTTH Architecture

FTTH Disconnection Form

In case you need to surrender, BSNL Landline or FTTH/ Broadband connection, then simply download and fill the following form and submit it to the concerned BSNL office.

SURRENDER FORM